Essential
Back within 24 hours of pickup.
$41.99/bag
Fits about 1 laundry basket. Up to 15 lbs.
- Washed, dried, and folded
- Detergent included
- Pickup and delivery included
- Photographed at pickup
Express
Morning pickup, back by 6 PM the same day.
$53.49/bag
Fits about 1 laundry basket. Up to 15 lbs.
- Washed first
- Everything in Essential
Rush
Morning pickup, back by 3:30 PM. Afternoon pickup, back by 8:30 PM.
$64.99/bag
Fits about 1 laundry basket. Up to 15 lbs.
- First in line at the facility
- Everything in Express
Your return time is set when you book. If your driver picks up early, it doesn't change.
Fees
Every other charge
LOD covers up to $30 per order in LOD credit, or up to $150 per order with Garment Protection.
| Item | Price | When |
|---|---|---|
| Bag up to 15 lbs | Included | About one laundry basket |
| 15.1–20 lbs | +$5 | We text you first. No reply in 5 minutes means yes. |
| 20.1–25 lbs | +$10 | Same |
| Over 25 lbs | Second bag | |
| Declined overage | $6.99 | Bag comes back unwashed. The rest of the bag price is refunded. |
| Wait time at pickup | $0.50/min | Only if you chose Hand it to me. Starts after 2 free minutes. |
| Missed pickup | $6.99 | If we can't collect your bag after 5 minutes. No wait charge on top. |
| Missed by us | Free | We move you to the next window and tell you right away. |
| Cancel more than 2 hours before your window | Free | Full refund |
| Cancel within 2 hours | $6.99 | Rest refunded |
| Garment Protection | $6.99 per order | Up to $150 per order in LOD credit |
Boston
Ready for your first pickup?
It takes about a minute to book.
Pickup and delivery included · Pay per bag